Dear Friends, Travellers and Clients!

Thank you very much for choosing Peru Treks! The Peruvian system of services and products sometimes differs from your home country. We strongly suggest you read the following carefully:

Travel in Peru: Peru Treks operates in regions where standards of accommodation can vary. Transportation and services might not be like those you would normally have back home. However we strive with all due care and skill, to provide the best service for our clients. Travelling in Peru requires flexibility, patience, broad-mindedness, good humor and an understanding. This means changes may be made without notice due to circumstances or occurences beyond our control for example a strike, protest, landslide, bad weather, etc. (Force Majeure). By booking or making your reservation through WeTravel any of our tours & treks you agree to allow Peru Treks to make necessary changes without liability.

FORCE MAJEURE

Force Majeure is any event that Peru Treks can not even with all due care foresee, control or avoid. This covers events such as war or threat of war, riot, civil strike, terrorist activity, industrial dispute, disease, natural disasters, adverse weather conditions, fire or all similar events beyond our control. In this case, Peru Treks will not accept liability and reserves the right to change, postpone or even cancel trips. (this is a last option of course!)

Incremental charge in case of protests or strikes (Force Majeure)

In the event of a protest or strike( which is not uncommon in Cusco) it may be necessary to leave a day or even two days earlier than scheduled so that we are able to comply with other services. In this case there may be an additional fee, depending on the situation.

***************RISKS*********************************

By booking any of our adventure trips (Inca Trail to Machu Picchu, Lares, Salkantay, Ausangate, Choquequirao, Vilcabamba trek and more) you assume the risks associated with personal accidents, medical emergencies, air travel problems etc. For these treks, Peru Treks company accepts no responsibility.

****************TRAVEL INSURANCE****************

We strongly advise you to take out travel insurance that covers accidents, medical expenses (including rescue and air ambulance) and emergency repatriation. We also recommend that it covers cancellations and loss of luggage. You can use a travel insurance comparison website to search and compare over 250 travel insurance plans to find the best policy to best suit your needs.

Once you have purchased travel insurance, please forward a copy of the insurance company name and policy number by email or bring the information when we will come to your hotel.

MAKING A RESERVATION AND PAYMENT OF YOUR DEPOSIT:

1.- In order to make a reservation for a Tour & Trek with Peru Treks, the client is required to make a US$300 deposit, The deposit can be sent through WeTravel. This deposit is non-refundable. Upon making a reservation through WeTravel typing all your personal data  and the departure date, Peru Treks assumes that the client has read the Terms and Conditions.

2.- The reservation order becomes final on the date that Peru Treks receives the client’s deposit. Upon receipt of the deposit, a compulsory contract is in place between the client and Peru Treks.

3.- All people named on the reservation order are committed to the contract with Peru Treks. The person who made the reservation on WeTravel, the contract is regarded as having the permission of all persons whose names are on the reservation order and verifies that all these people are fully aware and accept the Terms and Conditions of Peru Treks.

4.- We require a non-refundable deposit (as mentioned above) along with your personal details (full name, passport number, gender, nationality and date of birth) at the time of making the reservation.

FINAL PAYMENTS TERMS:

The remaining balance will be paid in our office in Cusco or we will come to your hotel at least 2 days before your tour start date. However, it can also be paid the remaining balance in advance through WeTravel plus 5%. In our office we accept both U.S. and Peruvian currency of any denomination. We do not accept any torn bills. If you are not arriving to Cusco 2 days before your tour begins, please arrange your payment with the Peru Treks team before your arrival.

CANCELLATION POLICY FOR TREKS & TOURS:

Notification

Notification of cancellation must always be made in writing by the person that made the booking and paid the deposit to booking@perutreks.net

Deposits

Our policy for our deposits for our treks and tours are that they are 100% non-refundable.  There are no exceptions due to the fact that Peru Treks expends a great deal of expense purchasing permits, entrance tickets, and making deposits for reservations or services, most of which are non-changeable, non-transferable, and non-refundable by government regulation.

Cancellation Fees

1. If you cancel eight weeks or more before the date of your departure: Cancellation fees are equal to the amount of your deposit.
2. If you cancel eight weeks to 4 weeks before the date of your departure: 60 percent of the total tour or trek price is due.
3. If you cancel four weeks to five days before the date of your departure: 80 percent of the total tour or trek price is due.
4. If you cancel five days to 48 hours before the date of your departure: 90 percent of the total tour or trek price is due.
5. If you cancel less than 48 hours before the date of your departure: 100 percent of the total tour or trek price is due.
6. Cancellation of a trek during the trek is 100% non-refundable unless Peru Treks is determined to be at fault.